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COVID-19 Resources
Updated 3/27/20 3:20 PM


If you are having symptoms of COVID-19 (see below) or think you have been exposed to the virus, please call your primary care physician, Columbus Public Health at 614-645-1519, or the Ohio Department of Health at 1-833-427-5634.

Click the below image to be directed to the Ohio Department of Health website for COVID-19

Stay-at-Home Order – Governor Dewine and Ohio Department of Health have ordered that people stay at home starting 3/23 at midnight until 4/6 at midnight unless you are engaged in essential activity

City of Columbus COVID-19 Resource Page

Text COVID19FC to 888-777 for COVID-19 Updates from Franklin County Emergency Services.

Housing/Utility Assistance 

Accessing Shelter – If you are in-need of housing, please call the Homeless Hotline at 614-274-7000

Franklin County Jobs & Family Services PRC Emergency Assistance Program – Call 1-844-640-6446 to provides one-time financial assistance for rent/utility help

AEP – Temporarily  suspending disconnection for non-payment

Columbia Gas – Temporarily  suspending shut-offs for non-payment

Free Internet through Spectrum/Charter – Offering free access for 60 days to K-12 & College students – Call 1-844-488-8395

Free Internet through Comcast/Xfinity – Offering two free months of internet

City of Columbus Department of Public Utilities – Temporarily  suspending disconnection for non-payment

Financial Assistance 

Unemployment Benefits – File through Ohio Department of Job & Family Services

Columbus Foundation – Funding for non-profits during the emergency response fund

Ohio Means Jobs – Postings for jobs available during COVID-19

IRS Tax Deadline – Extended until July 15th

Apply for Ohio Benefits – File for food, healthcare, childcare benefits

Legal Assistance

Courts – Updates about the Franklin County Municipal Courts, including Eviction Court hearings will not take place for at least the next eight weeks.

Legal Aid Society of Columbus – All Brief Advice Clinics are cancelled

Additional COVID-19 Specific Legal Aid Society of Columbus Resources – Including unemployment, assistance for small businesses

Free Meals through Schools

Columbus City Schools Free Lunch Sites – Any kids under the age of 18 will be able to pick-up to-go bags during breakfast and lunch at the locations listed (Westside Locations: West High School, Wedgewood Middle School and Starling Pre-K-8)

Southwestern City Schools – Food distribution schedule and locations

Changes to Franklin County & City of Columbus Services 

Changes to 311 Services – Submit requests via email, through the website, app, or by voicemail at 614-645-3111 or 311

Columbus City Schools – CCS is closed through April 3rd – Updates regarding the schools during COVID-19

COTA – Rides are FREE. Enter the bus from the back, don’t sit next to other people, use the hand-sanitizer provided on the bus.

Department of Public Service – Delaying street-sweeping until mid-April, parking ticket appeals cancelled, 72-hour parking rule is not being enforced

Franklin County Children Services – Visitation has been suspended

Columbus Recreation & Parks – All Recreation Centers are closed through April 3rd

Columbus Metropolitan Libraries – All Libraries are closed until April 6th

Columbus Metropolitan Library Online Resources – Digital library access and other tools

Primary Voting – Polls are CLOSED on Tuesday, 3/17 due to an order from ODH. The Primary will be conducted all via mail and the ballots will be counted on April 28th. Request your ballot before April 25th. You can call 614-525-3100 to have a form sent to you if you don’t have a printer at home.

Central Ohio YMCA – Temporarily closing all locations

BMV Deputy Registrar – License agencies and Driver Examination services will be closed until further notice. The only office open in Central Ohio is at 4503 Kenny Road, Columbus 43220 and it is for Issuance of commercial driver licenses, or CDLs and Renewal of CDLs.

If you just need someone to talk to text “4HOPE” to 741741 and a mental health expert will reach out.

Westside Meals/Pantries

Holy Family Soup Kitchen – Offering to-go meals during the week at 9:30AM

Jordan’s Crossing Resource Center – Free hot lunches Monday through Friday starting at 11:30AM, to-go lunches offered weekdays from 10AM-4PM

Westside Free Store Ministries – To-go meals offered Mondays from 9:30-11AM, Thursdays 3-5PM, and Saturdays 11AM-1PM. If you are in need of emergency clothing you may make an appointment to shop by call us at 614-351-5480 and leave a message or make the appointment during food pick up.

Franklinton Farms Online Order – Pick-up in Franklinton or Worthington on Saturdays from 10AM-12PM, order by 3/26 at midnight

Gladden Community House –  Food distribution being a 3-day emergency food supply handed out in the entrance of our food pantry, senior deliveries will continue as scheduled

Hilltop YMCA Produce Distribution – Every Wednesday in April in their parking lot from 4-6PM beginning April 1st.  This will be a drive through operation. Please bring a valid photo ID.

Salvation Army Hilltop – Food pantry (Mon, Tue, Thur, Fri from 9AM-12PM); Produce (Wednesdays 9AM-12PM); Bag lunches (Wed and Fri 11AM-12PM)

Hilltop Community Worship Center – Providing meals Wednesday nights from 6-8 PM and Saturday afternoons from 1:30-3:30PM

Lower Lights Community Church of the Nazarene Pantry – Call 614-228-1262 to make an appointment to pick-up a box of food on Monday evenings (5-7PM) or Thursday mornings (9AM-12PM)

Senior Specific Options 

Dollar General – Dedicating the first hour of each shopping day to senior shoppers

Aldi – Stores will open at 8:30 a.m on Tuesdays & Thursday for only vulnerable shoppers (senior citizens, expectant mothers and those with underlying health concerns).

Friendly Phone Line at 614-993-3614 is available to older adults in greater Columbus who are looking for friendly conversation and social connection


Gladden House: Helping People Manage COVID-19 Related Hardships

Donate Now

You can include in the notes section the name of the program you would like your support to go towards, or you can simply support the overall mission of Gladden and leave that section blank. The two prioritized programs in response to the COVID-19 are housing/utility assistance, or food pantry.


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