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COVID-19 Resources
Updated 11/28/21 3:57 PM 


Mayor Ginther has issued a mask mandate on 9/10/21 requiring everyone over 6-years-old to wear a mask indoors regardless of vaccine status until further notice. The advisory follows the CDC’s guidance for an area with substantial community spread of COVID-19.

Columbus Public Health is following CDC, FDA and Ohio Department of Health guidelines and is now offering COVID-19 Moderna, Pfizer, and J&J booster shots to people who are eligible at Columbus Public Health and our community COVID-19 vaccine clinics with no appointment needed. Booster shots for J&J are available for those 18 and up who have had at least 2 months from the first dose. Booster shots for Moderna & Pfizer are available for those 18 and up who have had at least 6 months from the second dose.

Columbus Public Health is offering walk-in COVID-19 vaccines will be available at their office (240 Parsons Ave.) from 9AM-4PM, Monday through Friday. Vaccines are open to those 12 and up. 

Click the below image to be directed to the Ohio Department of Health website for COVID-19


If you are having symptoms of COVID-19 (see below) or think you have been exposed to the virus, please call your primary care physician, Columbus Public Health at 614-645-1519, or the Ohio Department of Health at 1-833-427-5634.

November Issue of the Franklinton Newsletter

Franklinton Area Commission – Hosting commission meetings at West Park UMC (89 West Park) at 6PM. The full commission meets the second Tuesday of the month. Check Facebook page for agendas and schedule.

Greater Hilltop Area Commission – Hosting commission meetings at Briggs Road Baptist Church (3231 Briggs Rd). The full commission meets the first Tuesday of the month. Check Facebook page for agendas and schedule.

City of Columbus COVID-19 Resource Page

Text COVID19FC to 888-777 for COVID-19 Updates from Franklin County Emergency Services.

COVID-19 Vaccine UpdateColumbus Public Health continues to distribute the COVID-19 vaccine to those 12 and up. Continue to follow state guidelines of mask-wearing, social distancing, and avoiding large groups to stop the spread. Please check the linked page for updates. 

Columbus Public Health Resource List

COVID-19 Testing/Vaccine Sites

Vaccine Finder – Find vaccines available in your zip code. Save this website for when you are eligible for your COVID-19 vaccine.

Find a COVID-19 Testing Site – Search by zip code feature for testing locations. Westside Location: Walmart Mobile Testing (866-448-7719; 5200 West Pointe Plaza, Columbus OH 43228) is open Monday, Wednesday, and Friday from 7-9AM with the requirement of an appointment and screening.

Lower Lights Christian Health Center COVID-19 Vaccine -Vaccines by appointment only on Monday afternoons upstairs in the 2nd floor Lower Lights Nursing Center offices at 777 W State Street. If you are a Lower Lights Christian Health Center patient, you may receive your COVID-19 vaccination during a scheduled primary care or nurse appointment at our Health Center, Nursing Center, Fifth Avenue, German Village or UnionStar locations (not available at Cooper Road). Call 614-274-1455 option 1 to schedule.

Drive-thru COVID-19 and flu vaccines will be available at two fire stations. Vax cash is not offered at these clinics. A parent or guardian must be present for people under 18. Tuesdays at 9AM-4PM @ Columbus Fire Station 10 (1096 W. Broad St.) and Thursdays @ 11AM-6PM @ Columbus Fire Station 18 (1630 Cleveland Ave.). 

Flu and COVID-19 vaccines will be offered a different rec centers by walk-in, no appointment needed on certain days of the week: Mondays @ 9AM-4PM; Linden Community Center; Wednesdays @ 11AM-6PM, Barack Community Center; Fridays @ 9AM-4PM, Westgate Community Center

Housing/Utility Assistance 

Accessing Shelter – If you are in-need of housing, please call the Homeless Hotline at 614-274-7000

IMPACT HOPE FundNew Applications for The Home Relief Fund 2020 Have REOPENED as of 3/23 for rental assistance for those impacted by COVID-19. Applications are processed on a first come, first completed basis. Please be sure to respond to inquiries as soon as possible to ensure your application is processed as quickly as possible.

Franklin County Municipal Court – Eviction Hearings in Courtroom 11B and Traffic Arraignments in Courtrooms 1A/1B will be heard at the Columbus Convention Center (Main Concourse Entry, B Meeting Rooms, 400 N. High St., Columbus, 43215) from June 1st until August 31st. Traffic cases can call: 614-645-8186; Eviction cases can call: 614-645-7235. 

Columbus CARES Act Utility Assistance Program – This program offers one-time payment aid of up to $750 toward an eligible Columbus water/sewer/stormwater bill, and/or up to $500 toward an eligible power bill. Columbus residents who qualify can receive financial help for overdue utility charges.

Additional Utility Assistance – The City of Columbus has announced additional assistance to Columbus residents facing utility shutoff or are unable to secure housing due to overdue utility bills. Funding has been provided to the following organizations (website linked for each organization): The Breathing Association, Gladden Community House, YMCA of Central Ohio, Central Community House, Community Refugee & Immigrant Services (CRIS), LifeCare Alliance, Columbus Literacy Council, St. Stephen’s Community House, Mid-Ohio Board of Independent Living, and Catholic Social ServicesPlease contact the organization directly for assistance.

Gladden Community House – Please call 614-227-1600 for utility guidance/counseling available for all Franklinton residents (43222, 43223, 43215 West of the Scioto river). We have limited financial assistance to help to stop a disconnect/past due electric, gas, or water bill. Please call or stop in for additional guidance.

Mental Health Resources

If you just need someone to talk to text “4HOPE” to 741741 and a mental health expert will reach out.

COVID CareLine – A new confidential emotional support call service available to all Ohioans: 1-800-720-9616. Trained, licensed staff from the Ohio Department of Mental Health & Addiction Services will answer calls and offer emotional support and assistance from 8AM-8PM, 7 days a week.  After 8PM, the CareLine will forward to the National Suicide Prevention Helpline (1-800-273-8255), allowing those calling to have access to someone at all times.

Netcare – 24-hour mental health and substance abuse crisis and assessment services for Franklin County. Call 614-276-CARE (614- 276-2273) or Toll Free at 1-888-276-CARE (1-888- 276-2273).

Neighborhood Social WorkAccepting referrals and anyone in the community can call our 24 hour social work voicemail helpline at 614-645-6807 for information on community resources and any related questions. Voicemail is checked several times a day by one of the assigned social workers in our program.

Financial Assistance 

Unemployment Benefits – File through Ohio Department of Job & Family Services

Right to Recover Program – Through Columbus Urban League, the Right to Recover program provides up to $1,200 to cover the time off work needed to isolate, recover or care for a minor child recovering from COVID-19. Call 614-484-9111 (and select Right to Recover) to learn more. The Right to Recover initiative is designed to help stop the spread of COVID-19. To qualify,  you must be a resident of Columbus; recently tested positive with COVID-19 or caring for minor child who has;  have been employed at least 20 hours a week prior to diagnosis; earn under 185% of the Federal Poverty Level; and commit to isolate for 14 days after the diagnosis. This program has been extended until mid-2021. 

Economic Impact Payments/Stimulus Payments – One-time payment of $600/single or $1,200 married (with $500 for each qualifying child) for those who made less than $75K/single and $150K/married in 2018 and/or 2019 tax season. For questions about the economic impact payments, call the IRS help hotline at 1-800-919-9835.

Ohio Means Jobs – Postings for jobs available during COVID-19

Apply for Ohio Benefits – File for food, healthcare, childcare benefits

Legal Assistance

COVID-19 Specific Legal Aid Society of Columbus Resources – Including unemployment, assistance for small businesses

Ohio Domestic Violence Network – COVID-19 specific resources for victims of domestic violence. Hotline to call: 1-800-934-9840.

Domestic Violence/Stalking Unit of Columbus City Attorney – You can now text 614-653-8075 to report a case. Provide your name, when it’s safe to communicate, and an email or phone number.

Franklin County Municipal Courts – All non-prisoner cases are being scheduled or continued until June 1st or after (including Eviction hearings). Eviction hearings will resume on June 1st and will take place at the Greater Columbus Convention Center (400 N. High St., Columbus 43215) – masks and temperature checks required upon entry.

Legal Aid Society of Columbus – All in-person Brief Advice Clinics through June 1st are cancelled. All clients are encouraged to call our office to register for a “virtual clinic.”

Resources for Babies/Toddlers

Little Bottoms Free Store – Drive-thru style until supplies last, every Thursday from 6:30-8:00PM at 89 West Park, Columbus OH 43222. Diapers, wipes, and clothes for pregnant moms/newborns thru age 3 (up to the 4th birthday). Please bring birth certificate or ultrasound for all children under 4. Check Facebook Page for updates.

Moms2B – Enrolling new moms at 614-292-1605 and offering video educational classes.

Nationwide Children’s Hospital – Do NOT place a mask on a child under 2, other tips for keeping baby safe during COVID-19 linked.

YMCA Community Health Team – Call 614-276-8224 x 5036 to get connected to resource for you and baby, like a pack n play. You can also email or text 614-203-2804.

Cribs for Kids – Email or submit a request online to get a pack n play from Columbus Public Health

Celebrate One – Community Health Workers are still connecting with pregnant and/or parenting families. The linked map will help you search for a Community Health Worker by zipcode. You can contact Brianna at her office 614.645.5712, cell 614.809.2554, or by email at

Columbus Metropolitan Library Updates

Reopening for Limited Services on Monday, February 8th –  Browsing & limited services are now offered at the Columbus Metropolitan Libraries. Curbside Pickup is still available everywhere too. Limited Services include: Browse the shelves to pick out your items; pick up items on hold; get grab & go books; return items; use a computer (60-minute limit); reserve a table; print, copy, scan and fax; get in-person Job Help and Homework Help at limited locations.

Hilltop Branch Reopening – A Dedication Ceremony & Grand Opening Celebration for your new Hilltop Branch on Thursday, September 30th at 511 S. Hague Ave! The dedication will takes place at 3;30pm. Join us rain or shine for a brief outdoor ceremony that ends with a ribbon-cutting. The grand opening celebration takes place from 4:00-6:00pm. Experience all that you new branch has to offer. Enter for a chance to win an eReader and sign up for a commemorative library card to celebrate the occasion. Masks are required to attend. Children under 2 are not required to wear a mask.

Job Help Services – Get Job Help at the Barnett, Franklinton, Hilltop, Karl Road, Parsons, South High, Southeast and Whitehall branches. Services include job search help, technology skills training and information about how to connect with local resources and the state unemployment office.

Online Resources – Digital library access and other tools. Reserve an expert to get assistance with resume/job help, research, business, and more.

Changes to Franklin County & City of Columbus Services 

Changes to 311 Services – Submit requests via email, through the website, app, or by voicemail at 614-645-3111 or 311. Code enforcement officers will be back in the office to respond to the backlog of requests starting on June 1st. Live calls to 311 are back! Call 311 and speak to a customer service representative Monday to Friday from 8AM to 5PM. Requests for service can also be submitted online at, or use the My Columbus mobile app, and by e-mail to

COTA – Riders are required to wear secure masks covering their faces on all transit vehicles. Masks can be medical, homemade, scarves or bandanas. They must be secure and must cover the nose and mouth. Update on fares: bus fares will be returning January 11th for all fixed-route vehicles and COTA/Plus as for Mainstream and Mainstream On-Demand bus fares will begin February 1st. People will be able to start purchasing and replacing expired passes beginning December 14th.

Columbus Recreation & Parks – Columbus Recreation and Parks Department continues to focus on serving residents during the pandemic. With the recent surge in cases in Columbus, the department is shifting its focus to ensure residents’ essential needs are met while promoting social distancing to slow community spread. Produce distributions at rec centers will continue as scheduled.

Central Ohio YMCA – Select locations are opening for fitness on June 8th and then June 29th. Hilltop YMCA will be welcoming back members beginning on Monday, August 3rd for fitness related services (Monday – Thursday from 7AM-12PM/4-7PM, Friday from 7AM-12PM, Saturday from 8AM-12PM, and closed Sunday). Three sites will be open for childcare, including Hilltop Educare (serving children 6 weeks to school age) on June 8th.

Narcan Request Form – If you or someone you know in Franklin County needs Narcan, complete the request form linked and it will be mailed to you.

Westside Meals, Pantries, & Produce Distribution Schedule 11/29-12/5

Monday: Holy Family Soup Kitchen (Behind 588 W. Gay St) @ 10:30AM-12PM to-go meal // Holy Family Soup Kitchen (Behind 588 W. Gay St) @ 9AM-12PM woodsbags //Jordan’s Crossing Resource Center (342 N Hague Ave) @ 11AM-1PM hot meal & 10AM-4PM to-go bag // Westside Free Store Ministries (61 S. Powell Ave) @ 9:30-11:30AM to-go meal   // Lower Lights Church (1066 Bellows Ave) @ 5-7PM pantry (Call 614-228-1262 to make an appt.)  

Tuesday: Holy Family Soup Kitchen (Behind 588 W. Gay St) @ 10:30AM-12PM to-go meal // Holy Family Soup Kitchen (Behind 588 W. Gay St) @ 9AM-12PM woodsbags // Jordan’s Crossing Resource Center (342 N Hague Ave) @ 11AM-1PM hot meal & 10AM-4PM to-go bag  // Salvation Army Hilltop (2300 W Mound St) @ 9-11:30AM pantry (Bring ID)  // Feed My Sheep (2364 W Broad St) @ 7PM meal  // 

Wednesday: Holy Family Soup Kitchen (Behind 588 W. Gay St) @ 10:30AM-12PM to-go meal // Holy Family Soup Kitchen (Behind 588 W. Gay St) @ 9AM-12PM woodsbags // Jordan’s Crossing Resource Center (342 N Hague Ave) @ 11AM-1PM hot meal & 10AM-4PM to-go bag  // // Crossroads UMC Food Pantry (Corner of Hague/Briggs) @ 11:30AM drive-thru pantry (43204 & 43223 only, wear a mask)  // Hilltop Community Worship Center (2622 Sullivant Ave) @ 6-8PM meal  // St. John’s Episcopal Church (1003 W Town St) @ 6PM to-go meal 

Thursday: Holy Family Soup Kitchen (Behind 588 W. Gay St) @ 10:30AM-12PM to-go meal // Holy Family Soup Kitchen (Behind 588 W. Gay St) @ 9AM-12PM woodsbags  // Jordan’s Crossing Resource Center (342 N Hague Ave) @ 11:30AM meal & 10AM-4PM to-go bag  // Salvation Army Hilltop (2300 W Mound St) 9-11:30AM pantry (Bring ID) // Salvation Army Hilltop (2300 W Mound St) @ 11AM-12PM to-go lunch // Glenwood Rec Center (1888 Fairmont Ave) @ free fresh produce from 3-5PM (Bring ID)

Friday: Holy Family Soup Kitchen (Behind 588 W. Gay St) @ 10:30AM-12PM to-go meal // Holy Family Soup Kitchen (Behind 588 W. Gay St) @ 9AM-12PM woodsbags // Jordan’s Crossing Resource Center (342 N Hague Ave) @ 11:30AM meal & 10AM-4PM to-go bag // Salvation Army Hilltop (2300 W Mound St) @ 9-11:30AM pantry (Bring ID) // Lutheran Social Services (LSS) at Glenwood Rec Center (1888 Fairmont Ave) @ 12-2PM drive-thru pantry // Salvation Army Hilltop (2300 W Mound St) @ 11AM-12PM to-go lunch // Crossroad World Outreach Ministries (165 S Cypress Ave) @ 4:30PM free food 

SaturdayHilltop Community Worship Center (2622 Sullivant Ave) @ 1:30-3:30PM meal  // MY Family Pantry by MY Project USA (3275 Sullivant Ave) @ 10AM-12PM drive-thru pantry // St. Aloysius Community Outreach (2165 W. Broad St parking lot) @ 1-3PM free lunch & groceries (as supplies last & weather permitting) // Columbus Food Not Bombs at Sullivant Ave & S Burgess @ 12:15-1:30PM free food 

Sunday: St. John’s Episcopal Church at Broad/Central @ 1PM free lunch at street church

Westside Other Food Options/Requirements

Holy Family Soup Kitchen – Due to unexpected maintenance issues (unrelated to COVID-19), Grubb St. operations will end on Friday, May 29th. Effective Monday, June 1st, basic to-go meals will be offered from 10:30AM-Noon and woodsbags (which include a sandwich, bottled water, and snacks) are distributed from 9AM-Noon behind the Parish Center (Behind 588 W. Gay St). All volunteer and donation operations will also cease until further notice.

Crossroads UMC Food Pantry – Corner of Hague/Briggs has reopened for Tuesdays at 4:30PM and Wednesdays at 11:30AM as a drive-thru operation. Limit to 30 households each time and serving 43204 and 43223. Please wear a mask. 

The Bridge Community Center (3750 Sullivant Ave, 43228) – Bimonthly food pantry on the 2nd and 4th Tuesdays of the month from 6:30-7:30PM

Dodge Rec Center (667 Sullivant Ave) – FREE fresh produce from 3-5PM (or until food runs out) on select Thursdays. First come, first serve and the event is rain or shine. Please do not get out of your car – staff will bring the food to you. ID required. 2021 Dates: December 9th.

Glenwood Rec Center (1888 Fairmont Ave) – FREE fresh produce from 3-5PM (or until food runs out) on select Thursdays. First come, first serve and the event is rain or shine. Please do not get out of your car – staff will bring the food to you. ID required. 2021 Dates:  December 2nd.

Holton Rec Center (303 N Eureka Ave) @ 3-5PM free fresh produce on select Thursdays. First come, first serve and the event is rain or shine. Please do not get out of your car – staff will bring the food to you. ID required.  2021 Dates: December 16th. 

LSS Food Pantry – Due to COVID-19, the pantry at Glenwood Rec Center (1888 Fairmont Ave) is a drive through model in the parking lot on Fridays from 12-2PM.

Feed My Sheep (2364 W. Broad St) – Hot meal served on Tuesdays from 7PM. Breakfast is served on the 2nd, 3rd, 4th, and 5th Saturdays of each month at 9AM.

Hoge Memorial Presbyterian Church – Curbside Pantry open the last 2 Tuesdays and Wednesdays from 12-1PM at 2930 W. Broad Street Columbus OH 43204. Call 614-276-5433.  You can check the church calendar for dates that the pantry is open. There can be up to 50 clients served each day. The following zip codes are served: 43204, 43223, 43228.

MY Family Pantry by MY Project USA – Drive-thru pantry on Saturdays from 10AM-12PM at 3275 Sullivant Ave. 43204. 

Columbus Food Not Bombs West Distribution – Every Saturday from 12:15-1:30PM at corner of Sullivant Ave and S Burgess! We collect as much produce and other foods as we can find, and offer it free to any in need. No Questions Asked. So if you, or someone you know, is in need please stop by.

Compel Christian Center – Produce Market at Hilltonia MS Parking Lot (2345 W Mound St) on the Second Saturday of the month at 10AM. Bring your ID or copy of your utility bill showing your name and address.

Gladden Community House –  Zip code requirements 43222, 43223, and 43215 (West of the river), Food distribution being a 3-day emergency food supply handed out in the entrance of our food pantry, senior deliveries will continue as scheduled

Hilltop YMCA Produce Distribution – Every third Wednesday in the parking lot from 4-6PM. This will be a drive through operation. Please bring a valid photo ID and wear a mask.

Lower Lights Community Church of the Nazarene Pantry – Call 614-228-1262 to make an appointment to pick-up a box of food on Monday evenings (5-7PM) or Thursday mornings (9AM-12PM).

Jordan’s Crossing Resource Center – Free hot lunches Monday through Friday starting at 11:30AM, to-go lunches offered weekdays from 10AM-4PM. Call 614-507-3246 for specific questions about Jordan’s Crossing.

Westside Free Store Ministries – Updated Hours are: Mondays from 9:30-11:30AM, Thursdays from 3-5PM, and Saturdays from 11AM-1:15PM (includes free meals). There will be no open shopping. Shopping will be for emergency needs only! If you have an urgent need please ask to speak to a manager during store hours or call 614-351-5480 to schedule an appointment. We will continue to serve a Grab and Go meal as usual. Donations are accepted by appointment only.

Senior Specific Options 

Franklin County Senior Options – To request home delivered meals, and other available services, please call Senior Options at 614-525-6200, Monday-Friday from 9AM-4:30PM. Now through September 1st, there will be no income verification required.

Memorial Baptist Church – If you are over 60, live in the 43204 zip code, and need food assistance during this time please call the church to set up meal delivery through Franklin County. Call 614-274-7551 on Monday, Wednesday, and Thursday from 9AM-2PM for more details.

Friendly Phone Line at 614-993-3614 is available to older adults in greater Columbus who are looking for friendly conversation and social connection


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